Privacy Policy

1. Introduction

Welcome to Techva. We operate an online shopping platform where customers can discover and purchase smart gadgets, mobile accessories, networking products, UPS and power solutions, adapters, kettles and other useful electronic products.

This Privacy Policy explains how we collect, use, store and protect information when you visit our website, place an order or communicate with us.

2. Information We Collect

We may collect information that is necessary to process orders, provide customer service and operate our website.

Information You Provide

• Full name
• Phone number
• Email address
• Delivery address
• Billing or order information
• Product and order details
• Information provided when contacting customer support

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, including browser type, device information, IP address, pages visited and general website usage information.

3. How We Use Your Information

We may use the information we collect for the following purposes:

• Processing and delivering your orders.
• Confirming orders and contacting customers.
• Providing customer support.
• Responding to questions and requests.
• Managing returns, replacements and refunds.
• Improving our products and website.
• Maintaining website security.
• Detecting and preventing fraudulent or unauthorized activities.

We use customer information only for legitimate business, operational and service-related purposes.

4. Orders & Payments

When you place an order through Techva, we collect the information required to process and deliver your purchase.

This may include your name, phone number, delivery address, order details and payment-related information necessary to complete the transaction.

Payment transactions may be processed through third-party payment providers. Payment providers may process information according to their own privacy policies and terms.

5. Cookies & Similar Technologies

Techva may use cookies or similar technologies to improve website functionality and provide a better shopping experience.

Cookies may be used to help maintain website functionality, remember certain preferences and understand general website usage.

You can control or disable cookies through your browser settings.

6. Data Security

We take reasonable technical and organizational measures to protect customer information from unauthorized access, misuse, alteration or disclosure.

However, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure.

While we work to protect your information, absolute security cannot be guaranteed.

7. Third-Party Services

Some website functions may rely on third-party services, including payment processing, delivery, analytics or other technical services.

These third parties may have access to information required to perform their services and may process information according to their own policies.

Techva does not control the privacy practices of independent third-party services.

8. Your Privacy Rights

Depending on applicable laws and circumstances, you may have rights regarding your personal information.

• Request information about personal data we hold about you.
• Request correction of inaccurate information.
• Ask questions about how your information is being used.
• Request deletion where legally applicable.
• Contact us regarding privacy-related concerns.

To make a privacy-related request, please contact us using the contact information provided below.

9. Data Retention

We may retain customer and order information for as long as reasonably necessary to provide our services, maintain business records, resolve disputes, prevent fraud and comply with applicable legal or operational requirements.

When information is no longer required for a legitimate purpose, it may be deleted or securely disposed of where appropriate.

10. Changes to This Privacy Policy

Techva may update this Privacy Policy from time to time to reflect changes to our website, products, services or business practices.

Any updated version will be published on this page with a revised "Last Updated" date.

We encourage customers to review this page periodically for any changes.

11. Contact Us

If you have questions, concerns or requests regarding this Privacy Policy, please contact Techva.