Techva Customer Terms

Terms & Conditions

Please read these terms carefully before using the Techva website or placing an order.

Last Updated: September 2026

1. Acceptance of Terms

Welcome to Techva. By accessing, browsing or using our website, you agree to comply with these Terms & Conditions.

If you do not agree with any part of these terms, please do not use the website or place an order through Techva.

By placing an order with Techva, you confirm that you have read and accepted these Terms & Conditions, along with our Privacy Policy and Refund Policy.

2. Use of the Website

You agree to use the Techva website only for lawful purposes.

You must not use the website to:

  • Commit or attempt to commit any unlawful activity.
  • Interfere with the operation or security of the website.
  • Submit false or misleading information.
  • Attempt unauthorized access to website systems.
  • Use the website for fraudulent activities.
  • Copy or misuse website content without permission.

3. Products & Product Information

Techva sells smart gadgets, mobile accessories, networking products, UPS and power solutions, adapters, kettles and other electronic products.

We make reasonable efforts to ensure that product names, descriptions, images and specifications are presented as accurately as possible.

However, product images, colors, packaging, specifications or other details may vary slightly from the actual product.

Customers should carefully review product specifications and compatibility information before placing an order.

4. Product Prices

Product prices displayed on the Techva website are subject to change without prior notice.

Promotional prices, discounts and special offers may have their own conditions and validity periods.

In the event of an obvious pricing or technical error, Techva reserves the right to correct the information and, where necessary, contact the affected customer regarding the order.

5. Orders & Order Confirmation

When you place an order, you are submitting a request to purchase the selected product or products.

An order may require verification before it is processed or dispatched.

Techva reserves the right to cancel or decline an order in circumstances such as:

  • Incorrect or incomplete customer information.
  • Product availability issues.
  • Suspected fraudulent activity.
  • Incorrect product pricing caused by a technical error.
  • Other legitimate operational reasons.

6. Payment

Customers are responsible for providing accurate payment information and completing payment through the payment method available at checkout.

An order may not be considered ready for processing until the required payment or payment confirmation has been successfully completed.

Payment processing may involve third-party payment providers. Such providers may have their own terms and conditions.

7. Delivery

Techva will make reasonable efforts to process and deliver orders using the delivery information provided by the customer.

Customers are responsible for providing a correct name, phone number and delivery address.

Delivery times may vary depending on location, courier availability, product availability, weather, public holidays and other circumstances outside our direct control.

Please keep your phone available around the expected delivery period so the delivery service can contact you when necessary.

8. Returns, Replacements & Refunds

Returns, replacements and refunds are handled according to Techva's Refund Policy.

A customer should contact Techva before returning any product.

Depending on the circumstances, an eligible product may be considered for replacement or refund if it is damaged, defective or different from the product ordered.

Products damaged through misuse, unauthorized modification, improper installation or other customer-related causes may not qualify.

Please read the complete Refund Policy for detailed information about returns and refunds.

9. Customer Information

Customers must provide accurate and current information when placing an order or contacting Techva.

This may include name, phone number, email address, delivery address and order-related information.

Techva handles customer information according to its Privacy Policy.

10. Intellectual Property

Unless otherwise stated, content available on the Techva website, including text, graphics, logos, website design and other materials, is intended for Techva's website and business use.

You may not reproduce, copy, modify, distribute or commercially exploit website content without appropriate authorization.

11. Limitation of Liability

Techva will make reasonable efforts to keep the website and product information available and accurate.

However, we cannot guarantee that the website will always be available, error-free or uninterrupted.

Techva is not responsible for delays or disruptions caused by circumstances outside our reasonable control, including courier delays, network failures, natural events, technical problems or other external circumstances.

12. Changes to These Terms

Techva may update these Terms & Conditions from time to time to reflect changes in our website, products, services or business practices.

Updated terms will be published on this page. Customers are encouraged to review this page periodically.

13. Contact Information

If you have questions about these Terms & Conditions, please contact Techva.

Techva

Email: techva.bd@gmail.com

Phone: 01615935684

Location: Shariatpur, Dhaka, Bangladesh